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State Farm® Insurance Agent Rich Hoppe

4.7 out of 5 average rating (39 reviews)

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What our customers say about us...

Frankie Maurice

September 16, 2023

1  out of  5 rating by Frankie Maurice
"Would give zero stars if I could. Susan would tell me over and over again that she would call me back, and never did. Had to call State Farm national twice (months apart) for a representative to locate Rich or Susan and transfer me to them. So many hours of my life wasted over so many months. When I finally got a call from Rich, he *literally* yelled lies at me on the phone, including that I had been cancelled by State Farm (I hadn't been) because of my driving record. He claimed they had sent me a notification in the mail months before, which I never received (yet every other document I had received in the mail and was displated on my account online, only this document that I had been "cancelled" was missing -- though this turned out to be a lie). He doesn't know how to read a consumer report, and kept stating I had multiple driving violations, when in actuality I had only one minor violation from over a year prior (additionally: I had never filed a claim with State Farm/never been in an accident, after being with them for 8 years -- I was an ideal customer). Was told (yelled) many, many by Rich-- including that State Farm had "cancelled" my policy, when in fact they were just not renewing my policy (based on false information). But it doesn't matter because I now I pay less than half at Progressive for the same exact policy coverage (unlike State Farm, Progresive has AMAZING customer service, whether I call or chat online). In retrospect, I'm so glad Rich yelled & lied at me, because now I pay less than half for the same car insurance policy I paid with him as my "agent" (but this time I can get ahold of my car insurance within minutes, instead of days or weeks with "Susan"). I can say with confidence that Rich Hoppe is the worst car insurance agent I will ever have had."

John Kuhn

September 1, 2023

5  out of  5 rating by John Kuhn
"Very helpful. Needed a new policy due to some estate issues. Susan was incredibly helpful and fast. Thanks for the help!"

Buddy Hayford

August 16, 2023

5  out of  5 rating by Buddy Hayford
"Susan was terrific to work with! Very efficient, knowledgeable and understanding. I have been a loyal Liberty Mutual customer for years, however, it was time to shop. Glad I did as State Farm had the best rate going and more coverage. Very satisfied........would highly recommend working with Susan!"

Vassil Nenkov

July 28, 2023

5  out of  5 rating by Vassil Nenkov
"One of the few remaining agents, who cares to respond and work timely on quotes."

Noel Raymond

July 26, 2023

1  out of  5 rating by Noel Raymond
"There quote was more than im paying now at progressive insurance for the same exact coverages"

Monique Given

July 25, 2023

5  out of  5 rating by Monique Given
"Amazing business & super professional! Everyone in the office was extremely helpful and friendly! Would highly recommend to anyone seeking insurance."

Norma Arsenault

May 19, 2023

5  out of  5 rating by Norma Arsenault
"The team is wonderful,Rich,Sue, Nikki and Mary are great, always friendly, they are always willing to help and answer any and all questions.."

Zeb Spendrup

April 12, 2023

5  out of  5 rating by Zeb Spendrup
"Very helpful whenever I have a question!"

Ben Homola

March 4, 2023

5  out of  5 rating by Ben Homola
"Excellent experience getting our custom built Camper Van and other autos covered! Very responsive, thorough, and quick to get all insurance in place for van as well as the build out, technology, instruments and other high value items making the trip with us. Honestly, I don't think it could have gone any smoother. Thanks for the efficient and excellent service!"

Misty Reine

February 27, 2023

5  out of  5 rating by Misty Reine
"Best Insurance Agency I Have Ever Dealt With!! Excellent customer experience. Quick response time. Personized service. My family works with Nikkie, she always goes above and beyond our expectations. We are very thankful to have this local office!!"

Joe R

February 7, 2023

5  out of  5 rating by Joe R
"Walking into insurance companies you usually expect to getting pressured into getting more coverage than you need. This wasn't the case here. Upon entering the office I was greeted by Rich Hoppe. He was very cordial and after some small talk I sat down win Susan with whom I had spoken to over the phone about my auto insurance needs. She showed me a number of policies to choose from and was very thorough in explaining how they differed and answered all my questions in a way I could understand. Overall it was an easy process and I got a free coffee travel mug to boot."

Scott Malinowski

January 25, 2023

5  out of  5 rating by Scott Malinowski
"Rich and his family has been our State Farm agent for 31 years (hard to believe...) AND one of our best friends. His professionalism and advice is over the top. If you are looking for good neighbor service look no further. I wish I could give him more gold stars."

Rob Kinslow

January 23, 2023

5  out of  5 rating by Rob Kinslow
"Susan in Rich's office was a great help to me in setting up a business insurance policy for my nonprofit -- quick, thorough and also provided a surprisingly affordable solution. Very pleased."

Ben Whittinghill

January 11, 2023

5  out of  5 rating by Ben Whittinghill
"Rich and Sue are simply the best. Personal, caring, prompt. Professional State Farm-quality insurance but with a high value on relationships. Highly recommend Rich for all your insurance needs!"

Shawn Dyer

January 9, 2023

5  out of  5 rating by Shawn Dyer
"Nikkie was beyond helpful when both of our cars were damaged. Rental company we were using was being very hard to work with, but Nikkie helped us from her end in solving problems. Rich and his team are just the best, and so kind and polite to help you through your problems. I would of given 6 stars if that was an option."

Flannery Dyer

January 9, 2023

5  out of  5 rating by Flannery Dyer
"Nikkie is a God send! She is beyond helpful and kind. When both our vehicles were damaged right before Christmas, she was always there to help with claim questions and get us answers. I'm so thankful for all her help! Rich and his team are the best around! Highly recommend State Farm"

Winston Pasha

December 30, 2022

5  out of  5 rating by Winston Pasha
"Mr. Rich Hoppe has been my Insurance Agent for over 20 years and I've always found him and his Staff to be very up front, truthful, professional, friendly, and always looking out for his customers. What more can you ask for when a Company that you business with is continuously looking out for you and the coverage you buy. Mr. Hoppe truly gives me the "biggest bang for the money"."


December 16, 2022

5  out of  5 rating by Tiffany
"Very friendly, and easy to work with! Made switching to State Farm extremely easy and stress free!!"

Hayden Lever

December 9, 2022

5  out of  5 rating by Hayden Lever
"Rich has been my Agent since he took over as my local agent over 25 years ago. Though I have been with State Farms for over 40+ years, Rich's professionalism and ability to provide insight to both insurance and finical management has been invaluable. He is not afraid to be truthful when discussing other insurance opportunity and providing real insight to the potential pitfalls. There are not many people in the insurance industry who do this without pressuring you but Rich has that ability. Rich balances professional and personal relationships better than anyone that I know. I would recommend him as agent to anyone who is looking for insurance of any type."

Bridey Devlin

December 7, 2022

5  out of  5 rating by Bridey Devlin
"Our family has worked with Rich and his team for over 2 decades! They are always customer focused, friendly, and quick to respond to any needs or inquiries and share their expertise. Rich and his team are amazing to work with and we highly recommend them - they will exceed your expectations!"

Susan Sherlock

December 3, 2022

5  out of  5 rating by Susan Sherlock
"Rich was our insurance agent for the past five years and provided great service! Would highly recommend!"

Jack T

December 2, 2022

5  out of  5 rating by Jack T
"They've been my agents for over 20 years. You get what you pay for and they're worth every penny. Competence and courtesy matter. They've handled all our claims/issues quickly and provided valuable information for us to make informed decisions."

Ian Diamondstone

December 1, 2022

5  out of  5 rating by Ian Diamondstone
"Best service ever!"

Heather Pierce

June 8, 2022

5  out of  5 rating by Heather Pierce
"I have been with this insurance company and this branch for over 20 years. No other company can compare, they are the best!"

Ryan Bell

April 1, 2022

4  out of  5 rating by Ryan Bell
"They have treated me like family and I just think they are the best."