State Farm® Insurance Agent Rich Hoppe

"Everyone here works so hard to deliver the best customer experience. Friendly and thoughtful service, so glad to have them!"

"Quick response to a timely manner! Thank you"

"It is good to have a good insurance company but it is much better to have a good insurance agent. I have such an agent, Rich Hoppe of State Farm Insurance here in Brattleboro Vermont. What makes a good agent? Someone who you know will pick up the phone when you call with a problem and who will follow through to make sure everything is good with you. A good agent will have a good staff who will drop everything and provide coverage documentation when you are in the middle of signing to purchase or lease a car. Fortunately I have never had to file a claim in all the years I been a client of Rich but I know with complete certainty that help and a resolution is just a phone call away ."

"Rich and his team are great! Very kind and good at what they do. They have always been fast, reliable and offer good prices. Thanks guys! 😀"

"Susan was so wonderful and easy to work with. I can't thanks her enough for her time"

"The best service ever thankk you state farm"

"I just relocated to NH and was so happy to find that the people at my new State Farm office are as helpful and professional as they were at my old office in San Francisco. Susan was able to transfer all of my policies easily, she answered all of my questions promptly and was a great communicator. If you are looking for a 5 star experience with an insurance agent, this is the office for you!"

"Nicole Barrows our agent at State Farm has been a complete pleasure to work with. She is attentive and very informative. Nicole did an amazing job putting together a Home owners and auto insurance package for us. She was extremely thorough and very knowledgeable as well as researching anything she was not directly aware of. We are grateful for her work and so happy to find an agent who is so committed to her job. I highly recommend working with her. Thanks Nicole. Kirsten Jeppesen - Very Pleased customer"

"We've been using State Farm for years now for coverage across home, auto and even our motorhome. Super helpful staff in the Brattleboro office anytime we have questions and very happy with the customer service we receive."

"Easy to work with"

"Rich and Co have been our State Farm agents for over 20 years. Through it all they have been the rock in our peace of mind and comfort. They have answers to everything and have never missed a beat. They are so responsive and knowledgeable. We are not the easiest clients, with multiple homes and cars in multiple states and they continue to figure it out for us. Could not do it without them. Shout out to Sue who is our go to in Rich's office and she is always on it. Super impressed. So smart and patient. Thank you Sue. Look forward to the next 20 years. Todd"

"Kind and helpful staff. Super quick response time!"

"So professional, So pleasant, Fun, great rates. Been with them for many many great years! Roy A. Brown"

"I recently transferred my auto to combine with my homeowners already in place at State Farm. Susan prepared numerous estimates for me to compare cost vs coverage, available to quickly answer any questions that I had. When I settled on the coverage that suited me Susan handled the transition without a single hitch resulting in huge savings. Then, a spur of the moment purchase of a camper required a hurry up insurance binder to the dealership which was expedited and emailed to the dealership to move the deal along, that was yesterday, we will be picking up the camper today. Susan, thank you for your friendly, no problem I'm on it attitude, a pleasure working with you. Gerry D."

"Susan was awesome. She may transferring my insurance for my existing provider to State Farm agrees."

"The easiest company to work with and gave me the best quote as I became first time homebuyer. Thanks State Farm!"

"Love this place!"

"We love our local State Farm agents!!! Everyone is extremely friendly. And most of all…very competent and helpful!"

"Would give zero stars if I could. Susan would tell me over and over again that she would call me back, and never did. Had to call State Farm national twice (months apart) for a representative to locate Rich or Susan and transfer me to them. So many hours of my life wasted over so many months. When I finally got a call from Rich, he *literally* yelled lies at me on the phone, including that I had been cancelled by State Farm (I hadn't been) because of my driving record. He claimed they had sent me a notification in the mail months before, which I never received (yet every other document I had received in the mail and was displated on my account online, only this document that I had been "cancelled" was missing -- though this turned out to be a lie). He doesn't know how to read a consumer report, and kept stating I had multiple driving violations, when in actuality I had only one minor violation from over a year prior (additionally: I had never filed a claim with State Farm/never been in an accident, after being with them for 8 years -- I was an ideal customer). Was told (yelled) many, many by Rich-- including that State Farm had "cancelled" my policy, when in fact they were just not renewing my policy (based on false information). But it doesn't matter because I now I pay less than half at Progressive for the same exact policy coverage (unlike State Farm, Progresive has AMAZING customer service, whether I call or chat online). In retrospect, I'm so glad Rich yelled & lied at me, because now I pay less than half for the same car insurance policy I paid with him as my "agent" (but this time I can get ahold of my car insurance within minutes, instead of days or weeks with "Susan"). I can say with confidence that Rich Hoppe is the worst car insurance agent I will ever have had."

"Very helpful. Needed a new policy due to some estate issues. Susan was incredibly helpful and fast. Thanks for the help!"

"Susan was terrific to work with! Very efficient, knowledgeable and understanding. I have been a loyal Liberty Mutual customer for years, however, it was time to shop. Glad I did as State Farm had the best rate going and more coverage. Very satisfied........would highly recommend working with Susan!"

"One of the few remaining agents, who cares to respond and work timely on quotes."

"There quote was more than im paying now at progressive insurance for the same exact coverages"

"Amazing business & super professional! Everyone in the office was extremely helpful and friendly! Would highly recommend to anyone seeking insurance."

"The team is wonderful,Rich,Sue, Nikki and Mary are great, always friendly, they are always willing to help and answer any and all questions.."