State Farm® Insurance Agent Rich Hoppe

"Would give zero stars if I could. Susan would tell me over and over again that she would call me back, and never did. Had to call State Farm national twice (months apart) for a representative to locate Rich or Susan and transfer me to them. So many hours of my life wasted over so many months. When I finally got a call from Rich, he *literally* yelled lies at me on the phone, including that I had been cancelled by State Farm (I hadn't been) because of my driving record. He claimed they had sent me a notification in the mail months before, which I never received (yet every other document I had received in the mail and was displated on my account online, only this document that I had been "cancelled" was missing -- though this turned out to be a lie). He doesn't know how to read a consumer report, and kept stating I had multiple driving violations, when in actuality I had only one minor violation from over a year prior (additionally: I had never filed a claim with State Farm/never been in an accident, after being with them for 8 years -- I was an ideal customer). Was told (yelled) many, many by Rich-- including that State Farm had "cancelled" my policy, when in fact they were just not renewing my policy (based on false information). But it doesn't matter because I now I pay less than half at Progressive for the same exact policy coverage (unlike State Farm, Progresive has AMAZING customer service, whether I call or chat online). In retrospect, I'm so glad Rich yelled & lied at me, because now I pay less than half for the same car insurance policy I paid with him as my "agent" (but this time I can get ahold of my car insurance within minutes, instead of days or weeks with "Susan"). I can say with confidence that Rich Hoppe is the worst car insurance agent I will ever have had."

"Susan was terrific to work with! Very efficient, knowledgeable and understanding. I have been a loyal Liberty Mutual customer for years, however, it was time to shop. Glad I did as State Farm had the best rate going and more coverage. Very satisfied........would highly recommend working with Susan!"

"Excellent experience getting our custom built Camper Van and other autos covered! Very responsive, thorough, and quick to get all insurance in place for van as well as the build out, technology, instruments and other high value items making the trip with us. Honestly, I don't think it could have gone any smoother. Thanks for the efficient and excellent service!"

"Walking into insurance companies you usually expect to getting pressured into getting more coverage than you need. This wasn't the case here. Upon entering the office I was greeted by Rich Hoppe. He was very cordial and after some small talk I sat down win Susan with whom I had spoken to over the phone about my auto insurance needs. She showed me a number of policies to choose from and was very thorough in explaining how they differed and answered all my questions in a way I could understand. Overall it was an easy process and I got a free coffee travel mug to boot."

"Rich and his family has been our State Farm agent for 31 years (hard to believe...) AND one of our best friends. His professionalism and advice is over the top. If you are looking for good neighbor service look no further. I wish I could give him more gold stars."

"Nikkie was beyond helpful when both of our cars were damaged. Rental company we were using was being very hard to work with, but Nikkie helped us from her end in solving problems. Rich and his team are just the best, and so kind and polite to help you through your problems. I would of given 6 stars if that was an option."

"Nikkie is a God send! She is beyond helpful and kind. When both our vehicles were damaged right before Christmas, she was always there to help with claim questions and get us answers. I'm so thankful for all her help! Rich and his team are the best around! Highly recommend State Farm"

"Mr. Rich Hoppe has been my Insurance Agent for over 20 years and I've always found him and his Staff to be very up front, truthful, professional, friendly, and always looking out for his customers. What more can you ask for when a Company that you business with is continuously looking out for you and the coverage you buy. Mr. Hoppe truly gives me the "biggest bang for the money"."

"Rich has been my Agent since he took over as my local agent over 25 years ago. Though I have been with State Farms for over 40+ years, Rich's professionalism and ability to provide insight to both insurance and finical management has been invaluable. He is not afraid to be truthful when discussing other insurance opportunity and providing real insight to the potential pitfalls. There are not many people in the insurance industry who do this without pressuring you but Rich has that ability. Rich balances professional and personal relationships better than anyone that I know. I would recommend him as agent to anyone who is looking for insurance of any type."

"Our family has worked with Rich and his team for over 2 decades! They are always customer focused, friendly, and quick to respond to any needs or inquiries and share their expertise. Rich and his team are amazing to work with and we highly recommend them - they will exceed your expectations!"