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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Norma Arsenault

May 19, 2023

5  out of  5 rating by Norma Arsenault
"The team is wonderful,Rich,Sue, Nikki and Mary are great, always friendly, they are always willing to help and answer any and all questions.."

Zeb Spendrup

April 12, 2023

5  out of  5 rating by Zeb Spendrup
"Very helpful whenever I have a question!"

Ben Homola

March 4, 2023

5  out of  5 rating by Ben Homola
"Excellent experience getting our custom built Camper Van and other autos covered! Very responsive, thorough, and quick to get all insurance in place for van as well as the build out, technology, instruments and other high value items making the trip with us. Honestly, I don't think it could have gone any smoother. Thanks for the efficient and excellent service!"

Misty Reine

February 27, 2023

5  out of  5 rating by Misty Reine
"Best Insurance Agency I Have Ever Dealt With!! Excellent customer experience. Quick response time. Personized service. My family works with Nikkie, she always goes above and beyond our expectations. We are very thankful to have this local office!!"

Joe R

February 7, 2023

5  out of  5 rating by Joe R
"Walking into insurance companies you usually expect to getting pressured into getting more coverage than you need. This wasn't the case here. Upon entering the office I was greeted by Rich Hoppe. He was very cordial and after some small talk I sat down win Susan with whom I had spoken to over the phone about my auto insurance needs. She showed me a number of policies to choose from and was very thorough in explaining how they differed and answered all my questions in a way I could understand. Overall it was an easy process and I got a free coffee travel mug to boot."

Scott Malinowski

January 25, 2023

5  out of  5 rating by Scott Malinowski
"Rich and his family has been our State Farm agent for 31 years (hard to believe...) AND one of our best friends. His professionalism and advice is over the top. If you are looking for good neighbor service look no further. I wish I could give him more gold stars."

Rob Kinslow

January 23, 2023

5  out of  5 rating by Rob Kinslow
"Susan in Rich's office was a great help to me in setting up a business insurance policy for my nonprofit -- quick, thorough and also provided a surprisingly affordable solution. Very pleased."

Ben Whittinghill

January 11, 2023

5  out of  5 rating by Ben Whittinghill
"Rich and Sue are simply the best. Personal, caring, prompt. Professional State Farm-quality insurance but with a high value on relationships. Highly recommend Rich for all your insurance needs!"

Shawn Dyer

January 9, 2023

5  out of  5 rating by Shawn Dyer
"Nikkie was beyond helpful when both of our cars were damaged. Rental company we were using was being very hard to work with, but Nikkie helped us from her end in solving problems. Rich and his team are just the best, and so kind and polite to help you through your problems. I would of given 6 stars if that was an option."

Flannery Dyer

January 9, 2023

5  out of  5 rating by Flannery Dyer
"Nikkie is a God send! She is beyond helpful and kind. When both our vehicles were damaged right before Christmas, she was always there to help with claim questions and get us answers. I'm so thankful for all her help! Rich and his team are the best around! Highly recommend State Farm"

Winston Pasha

December 30, 2022

5  out of  5 rating by Winston Pasha
"Mr. Rich Hoppe has been my Insurance Agent for over 20 years and I've always found him and his Staff to be very up front, truthful, professional, friendly, and always looking out for his customers. What more can you ask for when a Company that you business with is continuously looking out for you and the coverage you buy. Mr. Hoppe truly gives me the "biggest bang for the money"."

Tiffany

December 16, 2022

5  out of  5 rating by Tiffany
"Very friendly, and easy to work with! Made switching to State Farm extremely easy and stress free!!"

Hayden Lever

December 9, 2022

5  out of  5 rating by Hayden Lever
"Rich has been my Agent since he took over as my local agent over 25 years ago. Though I have been with State Farms for over 40+ years, Rich's professionalism and ability to provide insight to both insurance and finical management has been invaluable. He is not afraid to be truthful when discussing other insurance opportunity and providing real insight to the potential pitfalls. There are not many people in the insurance industry who do this without pressuring you but Rich has that ability. Rich balances professional and personal relationships better than anyone that I know. I would recommend him as agent to anyone who is looking for insurance of any type."

Bridey Devlin

December 7, 2022

5  out of  5 rating by Bridey Devlin
"Our family has worked with Rich and his team for over 2 decades! They are always customer focused, friendly, and quick to respond to any needs or inquiries and share their expertise. Rich and his team are amazing to work with and we highly recommend them - they will exceed your expectations!"

Susan Sherlock

December 3, 2022

5  out of  5 rating by Susan Sherlock
"Rich was our insurance agent for the past five years and provided great service! Would highly recommend!"

Jack Timmons

December 2, 2022

5  out of  5 rating by Jack Timmons
"They've been my agents for over 20 years. You get what you pay for and they're worth every penny. Competence and courtesy matter. They've handled all our claims/issues quickly and provided valuable information for us to make informed decisions."

Ian Diamondstone

December 1, 2022

5  out of  5 rating by Ian Diamondstone
"Best service ever!"

Heather Pierce

June 8, 2022

5  out of  5 rating by Heather Pierce
"I have been with this insurance company and this branch for over 20 years. No other company can compare, they are the best!"

Ryan Bell

April 1, 2022

4  out of  5 rating by Ryan Bell
"They have treated me like family and I just think they are the best."

wayne tetreault

November 9, 2020

5  out of  5 rating by wayne tetreault
"Nice people easy to work with"

Derek A Paul

July 28, 2020

5  out of  5 rating by Derek A Paul
"Rich has always been incredibly professional, helpful and responsive each time we've had the opportunity to work with him over the years. He cares greatly for his clients. Highly recommend!"

Timothy Fosburgh-Tenney

January 21, 2020

5  out of  5 rating by Timothy Fosburgh-Tenney
"So helpful to my Fiancee and myself, would recommend Him for your INSURANCE needs!!"

Kennethea Craig

November 15, 2019

5  out of  5 rating by Kennethea Craig
"Go above to help"

Shannon Dessaint

October 16, 2017

5  out of  5 rating by Shannon Dessaint
"Known Rich Hoppe since he started his business with State Farm. I would not choose another Insurance company - have checked other quotes annually and never found a better service. I would recommend him as insurance agent to anyone looking for reliability. You May find a little cheaper but never such good service as far as I have ever seen."